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Siebel Assignment Manager Administration Guide > Assignment Manager Configuration > Assignment Criteria Configuration >
Configuring Assignment Attribute Columns
An assignment attribute column object definition maps an assignment attribute to an assignment object and a workflow policy component column, as shown in Figure 12. These mappings set up value matching within the assignment object and workflow policy object for criteria that use the parent assignment attribute.
The parent assignment attribute is an abstract logical attribute to test for a value match, which you can specify in an assignment criteria. The child assignment attribute columns specify the actual mappings to assignment objects and workflow policy component columns. Each assignment attribute column can specify a different assignment object to search, or a different attribute within the same assignment object.
To map assignment attributes to an existing assignment object
- Start Siebel Tools.
- Lock the assignment object's project.
- In the Object Explorer, click the Types tab, and select Project.
- In the Projects window, select the appropriate project.
- Check the Locked field.
- In the Object Explorer, expand the Assignment Attribute object, and select the Assignment Attribute Column object.
- In the Assignment Attributes window, select the assignment attribute for which you want to map the logical location in the database schema.
- In the Assignment Attribute Columns window, choose Edit > New Record.
- Configure the assignment attribute object by setting values in the appropriate fields.
- In the Name field, type the name of the new assignment attribute column.
- In the Assignment Object field, select an assignment object to which the assignment attribute is applied.
- In the Workflow Policy Component field, select a workflow policy component to which the workflow policy object is applied.
- In the Workflow Policy Component field, select a workflow policy component column to which the workflow policy component is applied.
- In the Sequence field, type in a sequence value.
For descriptions of these properties, see Table 11.
- Update the siebel.srf file and run various server administration tasks.
For instructions on updating your deployment with the new configurations, see Server Administration After Configuration.
Figure 18 shows an example of mapping an assignment attribute called Example to the Service Request assignment object. This attribute is also mapped to the Service Request workflow policy object, the Product workflow policy component, the Product ID workflow policy component column, and a sequence value of 1.
Table 11 shows some of the properties of the Assignment Attribute Column object type.
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Siebel Assignment Manager Administration Guide Published: 18 June 2003 |