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Siebel Assignment Manager Administration Guide > Assignment Manager Configuration > Assignment Criteria Configuration >

Configuring Assignment Attribute Columns

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An assignment attribute column object definition maps an assignment attribute to an assignment object and a workflow policy component column, as shown in Figure 12. These mappings set up value matching within the assignment object and workflow policy object for criteria that use the parent assignment attribute.

The parent assignment attribute is an abstract logical attribute to test for a value match, which you can specify in an assignment criteria. The child assignment attribute columns specify the actual mappings to assignment objects and workflow policy component columns. Each assignment attribute column can specify a different assignment object to search, or a different attribute within the same assignment object.

To map assignment attributes to an existing assignment object

Start Siebel Tools.
Lock the assignment object's project.
In the Object Explorer, click the Types tab, and select Project.
In the Projects window, select the appropriate project.
Check the Locked field.
In the Object Explorer, expand the Assignment Attribute object, and select the Assignment Attribute Column object.
In the Assignment Attributes window, select the assignment attribute for which you want to map the logical location in the database schema.
In the Assignment Attribute Columns window, choose Edit > New Record.
Configure the assignment attribute object by setting values in the appropriate fields.
In the Name field, type the name of the new assignment attribute column.
In the Assignment Object field, select an assignment object to which the assignment attribute is applied.
In the Workflow Policy Component field, select a workflow policy component to which the workflow policy object is applied.
In the Workflow Policy Component field, select a workflow policy component column to which the workflow policy component is applied.
In the Sequence field, type in a sequence value.

For descriptions of these properties, see Table 11.

Update the siebel.srf file and run various server administration tasks.

For instructions on updating your deployment with the new configurations, see Server Administration After Configuration.

Figure 18 shows an example of mapping an assignment attribute called Example to the Service Request assignment object. This attribute is also mapped to the Service Request workflow policy object, the Product workflow policy component, the Product ID workflow policy component column, and a sequence value of 1.

Figure 18.  Mapping an Assignment Attribute to an Assignment Object

Table 11 shows some of the properties of the Assignment Attribute Column object type.

Table 11.  Properties of Assignment Attribute Columns

Property	Required	Description
Assignment Object	Required	Assignment object that is checked for a value match with the parent assignment attribute.
Name	Required	Name of the assignment attribute column. The typical format for the name is: assignment_object: workflow_component_column For example: Service Request: Account Area Code
Sequence	Required	A unique sequence number for the assignment attribute column within the assignment attribute. If an assignment attribute has multiple assignment attribute columns, Assignment Manager searches for attribute values in the order of the values in this property.
Workflow Policy Component	Required	Name of the workflow policy component, within the specified workflow policy object, with which this assignment attribute column is associated.
Workflow Policy Component Column	Required	Name of the workflow policy component column, within the specified workflow policy component, with which this assignment attribute column is associated.
Workflow Policy Object	Required	Name of the workflow policy object with which the assignment attribute column is associated. When an assignment object is selected, the workflow policy object defaults to this selection.

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