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Assignment Object Parameter Usage
Table 38 shows the usage comments for the object run-time parameters.
NOTE: The run-time parameter name is shown as it appears in the Siebel Tools Assignment Objects list applet. The property name is shown as it is appears in the Siebel Tools Properties window. In this table, the property name for a parameter is shown only if the property name differs from the run-time parameter name.
Table 38. Usage Comments of Run-Time Parameters Run-Time Parameter Properties Name Usage Comments Assignment Mode Determines whether or not Assignment Manager performs filtering based on organizations or people. Valid values are: Independent, Org & Person-oriented, Organization-oriented, and Person-oriented. Assignment Scoring Mode If this parameter is set to Person-based (the default), the assignment rule score is set to the score of the highest-scoring employee or position for the rule. If this parameter is set to Organization-based, the assignment rule score is set to the score of the highest-scoring organization for the rule. Auto Reassign When this parameter is checked—parameter equals TRUE—Assignment Manager automatically reassigns objects if assignment attribute values change. The Generate Triggers server task looks for this flag when it generates triggers for the active assignment policy. If the parameter is unchecked—parameter equals FALSE—no trigger is created for the update; the assignment occurs once when the record is inserted. The default value is TRUE. Calendar Activity Additional Fields A string that provides extra information for use when creating an activity through availability-based assignment. This string follows a format of "parent field", "field 1", "value1", "field 2", "value2". Calendar Create Activity When this parameter is checked—parameter equals TRUE—Assignment Manager creates an activity in the employee calendar of every final assignee, blocking off the time needed to finish the task. When this parameter is not checked—parameter equals FALSE—no activity is created in the employee calendar. Calendar Duration Column The table column that references the duration of the object. This column is required for availability-based assignment. Calendar Early Start Time Column The table column that references the early start time of the object. This column can be used for availability-based assignment but is optional. Calendar Start Time Column The table column of the assignment object that references the start time of the object. This column is required for availability based assignment Default Employee Assignment Manager assigns this employee when a conflict or a tie occurs and the appropriate employees cannot be assigned.If the Default Employee property for an assignment object is not specified and all rules have failed for a request for that assignment object, Assignment Manager sets the owner id field in the object row to No Match Row Id. Default Organization Default Org Assignment Manager assigns this organization when a conflict or a tie occurs and the appropriate organizations cannot be assigned.If the Default Organization property for an assignment object is not specified and all rules have failed for a request for that assignment object, Assignment Manager sets the owner id field in the object row to No Match Row Id. Default Position Assignment Manager assigns this position when a conflict or a tie occurs and the appropriate positions cannot be assigned.If the Default Position property for an assignment object is not specified and all rules have failed for a request for that assignment object, Assignment Manager sets the owner id field in the object row to No Match Row Id.When the Default Position property of an assignment object is set to null and that object does not qualify for any defined assignment rules, then Assignment Manager does not set Primary position on the object. Employee Column Name of the column in the employee intersection table that points to rows in the employee table (S_EMPLOYEE). Employee Primary Column Name of the column in the primary table that stores the primary employee (on a team) or single-owner employee. Employee Primary Denorm Column Name of the column in the primary table that specifies whether the primary employee is assigned by the denorm program. Employee Primary Manual Column Name of the column in the primary table that specifies whether the primary employee is manually assigned. Employee Primary System Column Name of the column in the primary table that specifies whether the primary employee is system assigned. Employee Table Name of the employee intersection table. If the assignment object can be assigned to multiple employees, this intersection table stores the set of employee IDs that are assigned to assignment object IDs. Employee Team Copy Columns Employee Primary Column List Comma-separated list of column names in the employee intersection table that should be copied when the primary employee changes. Assignment Manager copies values from these columns from the old primary employee to the new primary employee. Employee Team Denorm Column Employee Denorm Column Name of the column in the employee intersection table that specifies whether the employee is assigned by the denorm program. Employee Team Manual Column Employee Manual Column Name of the column in the employee intersection table that specifies whether the employee is manually assigned. Employee Team Score Column Numeric column in assignment object team table that stores the score of the assigned employee. Employee Team System Column Employee System Column Name of the column in the employee intersection table that specifies whether the employee is system assigned. Ignore Extra Attributes Ignore Assignment Attributes When this parameter is checked, Assignment Manager ignores the assignment criteria that are not relevant to the assignment object being assigned. For example, if you have an assignment rule that uses Service Request Priority as an assignment criteria, Assignment Manager ignores this assignment criteria when assigning opportunities and accounts because Service Request Priority is relevant only to service requests. When this parameter is unchecked, the assignment rule fails. Inactive When this parameter is checked—parameter equals TRUE—the object is no longer enabled (active). By default, this parameter is set to FALSE. Keep Creator When this parameter is checked, Assignment Manager never deletes the object creator from the team. Keep Man Asgn Primary Org For teams only. When this parameter is checked, Assignment Manager does not set the primary organization if the user explicitly sets the primary organization; Assignment Manager actually checks the Primary Organization manual flag in the object's primary table.By default, this manual flag is unchecked when the object is first created. Keep Manual Assigned Keep User Assigned For teams only. When this parameter is checked, Assignment Manager keeps manually assigned assignees and assignment rules. Keep Manual Primary Employee Keep Man Asgn Primary Employee When this parameter is checked, Assignment Manager does not set the primary employee if the user explicitly sets the primary employee; Assignment Manager actually checks the Primary Employee manual flag in the object's primary table.By default, this manual flag is unchecked when the object is first created. Keep Manual Primary Position Keep Man Asgn Primary Position When this parameter is checked, Assignment Manager does not set the primary position if the user explicitly sets the primary position; Assignment Manager actually checks the Primary Position manual flag in the object's primary table.By default, this manual flag is unchecked when the object is first created.For more information about setting the primary position, see the run-time parameter Set Primary Position. Keep Manual Primary Rule Keep Man Asgn Primary Group For teams only. When this parameter is checked, Assignment Manager does not set the primary rule if the user explicitly sets the primary rule; Assignment Manager actually checks the Primary Assignment Rule manual flag in the object's primary table.By default, this manual flag is unchecked when the object is first created. Lock Assignment Column Exclude Column When this parameter is set to a column name, the object is not assigned or reassigned if the column value is TRUE. If you want Assignment Manager to assign or reassign the object, set this parameter to null, or set the column value to FALSE. This column is not a property of the assignment object itself, but a property of the business component associated with the assignment object.Note: Every assignment object base table has an ASGN_USR_EXCLD_FLG column, and for some objects, this column is exposed in the Siebel application as a field named Lock Assignment. However, for assignment objects that do not have this column exposed, you can query the database for the ASGN_USR_EXCLD_FLG column in the appropriate table. Organization Table Org Table Name of the organization intersection table. If the assignment object can be assigned to multiple organizations, this intersection table stores the set of organization IDs that are assigned to assignment object IDs. Org Column Name of the column in the organization intersection table that points to rows in the organization table (S_ORG_INT). Org Denorm Column Name of the column in the organization intersection table that specifies whether the organization is assigned by the denorm program. Org Manual Column Name of the column in the organization intersection table that specifies whether the organization is manually assigned. Org Primary Column Name of the column in the primary table that stores the primary organization (on a team) or single-owner organization. To prevent organization assignment for an object, set this property to null. Org Primary Column List Comma-separated list of column names in the organization intersection table that should be copied when the primary organization changes. Assignment Manager copies values from these columns from the old primary organization to the new primary organization. Org Primary Denorm Column Name of the column in the primary table that specifies whether the primary organization is assigned by the denorm program. Org Primary Manual Column Name of the column in the primary table that specifies whether the primary organization is manually assigned. Org Primary System Column Name of the column in the primary table that specifies whether the primary organization is system assigned. Org System Column Name of the column in the organization intersection table that specifies whether the organization is system assigned. Org Team Score Column Numeric column in assignment object team table that stores the score of the assigned organization. Position Column Name of the column in the position intersection table that points to rows in the position table (S_POSTN). Position Primary Column Name of the column in the primary table that stores the primary position (for teams) or single-owner position. Position Primary Denorm Column Name of the column in the primary table that specifies whether the primary position is assigned by the denorm program. Position Primary Manual Column Name of the column in the primary table that specifies whether the primary position is manually assigned. Position Primary System Column Name of the column in the primary table that specifies whether the primary position is system assigned. Position Table Name of the position intersection table. If the assignment object can be assigned to multiple positions, this intersection table stores the set of position IDs that are assigned to assignment object IDs. Position Team Copy Columns Position Primary Column List Comma-separated list of column names in the position intersection table that should be copied when the primary position changes. Assignment Manager copies values from these columns from the old primary position to the new primary position. Position Team Denorm Column Position Denorm Column Name of the column in the position intersection table that specifies whether the position is assigned by the denorm program. Position Team Manual Column Position Manual Column Name of the column in the position intersection table that specifies whether the position is manually assigned. Position Team Score Column Numeric column in assignment object team table that stores the score of the assigned position. Position Team System Column Position System Column Name of the column in the position intersection table that specifies whether the position is system assigned. Primary Table Base table of the assignment object. Replace Team Members Add Team Members When this parameter is checked, Assignment Manager deletes existing candidates from the teams and deletes existing assignment rules in the assignment rule intersection table that do not qualify.When this parameter is unchecked, Assignment Manager never deletes existing candidates or assignment rules from the object, even if they do not qualify. Rule Column Group Column Name of a row ID column in the rule intersection table that points to the Assignment Rule table (S_ASGN_RULE). This column serves as a foreign key to the Assignment Rule table, uniquely identifying a rule for each assignment entity-rule association. Rule Primary Column Group Primary Column Name of the column in the primary table that stores the primary or single-owner rule. Rule Primary Denorm Column Group Primary Denorm Column Name of the column in the primary table that specifies whether the primary rule is assigned by the denorm program. Rule Primary Manual Column Group Primary Manual Column Name of the column in the primary table that specifies whether the primary rule is manually assigned. Rule Primary System Column Group Primary System Column Name of the column in the primary table that specifies whether the primary rule is system assigned. Rule Table Group Table Name of the rule intersection table. Rule Team Copy Columns Group Primary Column List Comma-separated list of column names in the rule intersection table that should be copied when the primary rule changes. Assignment Manager copies values from these columns from the old primary rule to the new primary rule. Rule Team Denorm Column Group Denorm Column Name of the column in the rule intersection table that specifies whether the rule is assigned by the denorm program. Rule Team Manual Column Group Manual Column Name of the column in the rule intersection table that specifies whether the rule is manually assigned. Rule Team System Column Group System Column Name of the column in the rule intersection table that specifies whether the rule is system assigned. Set Primary Employee For teams only. When this parameter is set to TRUE, Assignment Manager is enabled for setting a primary employee. You select the primary employee for an assignment rule in the Assignment Rules view.The primary employee is the highest-scoring employee in the highest-scoring assignment rule for the object being assigned. Set Primary Org For teams only. When this parameter is set to TRUE, Assignment Manager is enabled for setting a primary organization. You select the primary organization for an assignment rule in the Assignment Rules view.The primary organization is the highest-scoring organization in the highest-scoring assignment rule for the object being assigned. Set Primary Position For teams only. When this parameter is set to TRUE, Assignment Manager is enabled for setting a primary position. You select the primary position for an assignment rule in the Assignment Rules view.The primary position is the highest-scoring position in the highest scoring assignment rule for the object being assigned.NOTE: If the property for the assignment object is Set Primary Position = False, then the existing primary is not modified by Assignment Manager; the primary remains the same. If the property for the assignment object is Set Primary Position = True, then the existing primary might be modified by Assignment Manager. This behavior is irrespective of the value in the Keep Man Asgn Primary Position property. Set Primary Rule Set Primary Group When this parameter is set to TRUE, Assignment Manager is enabled for setting a primary rule. You select the primary rule for an assignment rule in the Assignment Rules view.The primary assignment rule is the highest-scoring rule for the object being assigned. Skill Item Table Name of the skill item table.For more information about skill item tables, see Using Skill Tables. Skill Table Name of the skill table.For more information about skill tables, see Using Skill Tables.
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Siebel Assignment Manager Administration Guide Published: 18 June 2003 |