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Siebel Business Process Designer Administration Guide > Workflow Policies Server Administration > Setting Up the Siebel Server for Email Manager >
Setting Up the Communications Profile
Sending email through Workflow involves creating an SMTP/POP3 communications profile.
To create a communications profile
NOTE: In order to create a new communications profile, CompGrp "CommMgmt" must be enabled. Verify that it is enabled before beginning the steps below. For more information, see Siebel Communications Server Administration Guide.
- Click View > Site Map > Communications Administration >Communications Drivers and Profiles.
- In the Communications Drivers list applet, select the "Internet SMTP/POP3 Server" communications driver.
- Click the Profiles tab.
- Create a new profile called <Profile Name>.
- Click the Driver Parameters tab, and complete the fields for the parameters described in Table 80 in the Profile Parameters Overrides applet:
NOTE: For details on the parameters listed in Table 80, see Siebel Communications Server Administration Guide.
After creating your communications profile, you need to create the component definition of Email Manager. The Email Manager component executes email actions once the conditions of a Workflow policy are met.
Starting Email Manager
You can start Email Manager from the command line, or from the Email Manager Component view.
To start Email Manager from the command line
To start the Email Manager task with the <Profile Name> profile, in the server manager command line, use the following command to start a task for Email Manager:
start task for comp MailMgr with MailProfile=<Profile Name>
To start Email Manager from the Server Administration view
- Click View > Site Map > Server Administration >Components > Component Parameters.
- Find the Email Manager component.
- In the Component Parameter list, set Mail Profile = Test.
- If you want to automatically start up a task for Email Manager whenever the component is restarted or the Siebel server services are restarted, set the component parameter Default Tasks = 1.
When the workflow policy is violated, Workflow Monitor Agent will insert a record into the S_APSRVR_REQ table for workflow actions that invoke any of the Send Email workflow policy programs. Email Manager will then pick up records from the S_APSRVR_REQ table, setting their status from QUEUED to ACTIVE and then to SUCCEEDED during the course of the execution. Subsequently, Outbound Communications Manager will be invoked to log onto the <Profile Name> profile and send the emails out to the recipients using the Outbound Communications Manager business service, Send Message method.
The most important parameters for the Email Manager are Sleep Time, Mail Password, and Mail Profile. Table 81 describes parameters for the Email Manager.
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Siebel Business Process Designer Administration Guide Published: 29 May 2003 |