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Siebel Business Process Designer Administration Guide > Planning for Workflow Policies > Planning for Workflow Policies >
Planning Workflow Policy Actions
The third step in planning is to define the policy actions. A policy action is executed when the conditions of the policy have been met. Table 43 illustrates the type of information you need to define a workflow policy action.
Table 43. Workflow Policy Actions Action Name Program Workflow Object Arguments Send SR Email to Contact Send SR Email Service Request Send to ContactNOTE: Workflow Policies comes with a set of predefined actions and programs. You can use these or define your own actions or programs to suit your business needs.
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Siebel Business Process Designer Administration Guide Published: 29 May 2003 |