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Predefined Business Services
This appendix describes these predefined business services:
- Outbound Communications Manager
- Synchronous Assignment Manager Requests
- Server Requests
- Workflow Utilities
- Financial Services Workflow User Interface Utilities
- Data Transfer Utilities
- SmartScript Integration with Workflow
- Dynamic Applets
For more predefined business services, see Business Processes and Rules: Siebel eBusiness Application Integration Volume IV.
Outbound Communications Manager
The Outbound Communications Manager business service is for sending notifications, such as notifications to contacts or employees. For information on methods and arguments, see Siebel Communications Server Administration Guide.
Synchronous Assignment Manager Requests
The Synchronous Assignment Manager Requests business service is for assigning an object using Assignment Manager rules. For more information on Assignment Manager rules, see Siebel Assignment Manager Administration Guide.
This service has one method available, Assign. This method sends a request to the assignment manager server component.
Assign Arguments
Table 93 describes the Assign method arguments.
TIP: The Synchronous Assignment Manager Requests business service attempts to assign all records that meet the appropriate criteria, even if they are locked. To prevent errors in your process due to locked records, you should set up a condition in your workflow process or workflow policy to skip records that do not meet the condition ASGN_USR_EXCLD_FLG = N.
Server Requests
The Server Requests business service is for sending generic requests to the server request broker. It can send it in three different modes: asynchronous, synchronous or schedule mode. While in synchronous mode, it will send the request to the server request broker and wait for a response. Otherwise, it will just send the request but does not wait for a response.
When invoking the Server Requests business service to submit a component request, you need to specify SRB parameters in the input property set and all component specific parameters in a child property set. There are two points to note: There is no validation for component parameters passed in the child property set, and these arguments do not appear in the picklist in the workflow administration views.
NOTE: If you want to pass parameters to the server component that are not listed as available arguments, you can create a custom business service that contains the necessary parameters. Alternatively, you can create a component job that has the parameters defined as part of the job definition. For more information on creating jobs, see Siebel Server Administration Guide.
This service has two methods available:
- Submit Request. Use this method to submit a request to the server request broker.
- Cancel Request. Use this method to cancel any server request that is currently awaiting to be run.
Submit Request Arguments
Table 94 describes the Submit Request method arguments.
Cancel Request Method Arguments
Table 95 describes the Cancel Request method arguments.
Workflow Utilities
The Workflow Utilities business service contains generic utilities that can be used in process definitions.
This business service has one available method, Return Property Values. This method returns a mirror image of the input arguments. The Return Property Values method is also referred to as the Echo method.
Return Property Values Arguments
Table 96 describes the Return Property Values method arguments.
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Siebel Business Process Designer Administration Guide for Financial Services Published: 22 May 2003 |