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Understanding Workflow Processes

Workflow Processes is the module in Siebel Business Process Designer that you use to create workflow processes. It allows you to define your company's business processes using the Siebel Business Process Designer interface on the Siebel Client. Using Workflow Processes, you can define a process that consists of one or more process steps such as start steps, decision points, business services, subprocesses, or tasks.

A task can be a predefined or custom business service. Predefined tasks include updates to the Siebel database, notifications (such as an email or page), integration messages to external systems, and calls to invoke server tasks. Custom tasks can be defined by using Siebel VB or Siebel eScript.

The Workflow Processes module consists of a series of views for designing the flow of a process and then defining each step in the process.

 Siebel Business Process Designer Administration Guide for Financial Services 
 Published: 22 May 2003