Bookshelf v7.5: Introduction

This guide provides the information you need to configure, implement, test, and monitor Siebel Workflow. It also includes information to help you verify your installation.

Although job titles and duties at your company may differ from those listed in the following table, the audience for this guide consists of employees in the following categories:


Siebel Application Administrators	Persons responsible for planning, setting up, and maintaining Siebel applications. For Siebel Workflow, the Siebel Application Administrator is the department, service, or sales manager responsible for defining and changing business processes.
Siebel Application Developers	Persons who plan, implement, and configure Siebel applications, possibly adding new functionality. For Siebel Workflow, the Siebel Application Developer is responsible for configuring Workflow elements using Siebel Tools.
Siebel System Administrators	Persons responsible for the whole system, including installing, maintaining, and upgrading Siebel applications. For Siebel Workflow, the Siebel System Administrator is responsible for installing Siebel Server, managing Siebel Workflow, and creating database triggers.

This guide assumes you are familiar with Siebel Tools and the concepts related to the Siebel suite of products, such as business objects, business components, and so on.

Product Modules and Options

This Siebel Bookshelf contains descriptions of modules that are optional and for which you may not have purchased a license. Siebel's Sample Database also includes data related to these optional modules. As a result, your software implementation may differ from descriptions in this Bookshelf. To find out more about the modules your organization has purchased, see your corporate purchasing agent or your Siebel sales representative.