Bookshelf v7.5: How This Guide Is Organized

This guide provides information necessary to plan, implement, and monitor Siebel Workflow effectively in a business environment. Table 1 shows a summary of the information contained in each chapter:

Table 1. Chapter Summary
Chapter / Appendix	Summary of Contents
Introduction	Provides an overview of the Siebel Business Process Designer Administration Guide
Overview of Workflow	Provides an overview of how you can use Siebel Workflow to automate the enforcement of your business policies
Introduction to Siebel Workflow	Provides an overview of how Siebel Business Process Designer works, including the architecture, concepts, roles, and the relationship between Siebel Tools and Siebel Business Process Designer
Planning for Workflow Processes	Provides a recommended sequence of tasks to plan for Workflow Processes
Designing Workflow Processes	Describes how to use the Siebel Client to create Workflow Processes
Testing Workflow Processes	Describes how to test Workflow Processes with the Process Simulator
Running Workflow Processes	Describes the various methods of invoking and running a Workflow Process
Migrating to the Production Environment	Describes how to migrate Workflow Processes from a test environment to a production environment
Administering Workflow Processes	Describes how to administer Workflow Processes
Planning for Workflow Policies	Provides a recommended sequence of tasks to plan Workflow Policies implementation properly
Creating Workflow Policies	Describes how to use the Siebel Client to create Workflow Policies and Workflow Actions
Customizing Workflow Policies with Siebel Tools	Describes how to create and modify Workflow Objects and Programs
Workflow Policies Server Administration	Describes how to create database triggers, start email and pager processes, and Workflow Agent processes
Workflow Policies and Siebel Marketing	Describes how Workflow Policies and Siebel Marketing work together to automate campaign execution
Testing Workflow Policies	Describes how to test your Workflow Policies before implementing them in a production environment
Migrating Policies to the Production Environment	Describes the migration process from the test to the production environment
Monitoring and Tuning Performance	Describes how to monitor Workflow Policies so you can tune your system for optimal performance
Using State Models	Describes how to use the State Machine to manage state models and state transitions
Predefined Business Services	Provides a list of predefined Siebel Business Services
Predefined Programs	Provides a list of predefined programs for use with Workflow Policies
Siebel Workflow Terminology	Provides terminology related to Siebel Business Process Designer
Seeded Workflow Processes	Provides a list of seeded workflow processes that ship with Siebel eBusiness applications
Performance Tuning	Describes ways to tune Workflow performance
Passing Parameters to and from Workflow and Data Manipulation within Workflows	Describes how to manipulate data within workflows and how to pass parameters to and from Workflow