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Siebel eMail Response and Send eMail


This chapter describes two kinds of email functionality that call center agents can use:

The procedures presented in this chapter are divided into three sections:

For information about administering eMail Response and Send Email, see Siebel eMail Response Administration Guide and Siebel Communications Server Administration Guide.


 Siebel Call Center User Guide 
 Published: 18 April 2003