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Siebel eCollaboration Administration Guide > Siebel eCollaboration Architecture > The Agent's Experience of eCollaboration >
Chatting in Siebel eCollaboration
The Web Chat frame at the bottom of the cobrowser is persistent during a collaboration session. Chat mode is always available.
At any time during a session, a participant can type a chat message into the Web Chat frame, and then click Send or press Enter to send it to the other participant.
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Siebel eCollaboration Administration Guide Published: 24 June 2003 |