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Siebel eCommunications Guide > Billing >
Requesting a Payment Arrangement
Because the billing component is integrated with an external billing system, a payment arrangement request is sent to the external billing system, which processes the request and generates a response.
To request a payment arrangement
- Navigate to the Invoices screen.
- From the Show drop-down list, select All External Invoices.
- In the Invoices list, select an invoice.
- Click the Payment Arrangements view tab.
- In the Payment Arrangements list, add a record and enter information for the request.
Some fields are described in the following table.
The external billing system processes the request and populates the Payment Arrangements Outcome view at the bottom of the screen.
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Siebel eCommunications Guide Published: 23 June 2003 |