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Siebel Communications Server Administration Guide > Administering Siebel Communications Server > Enabling Session Communications and Simulation >
About Communications Session Modes
Three modes of operation for session communications are supported:
- Siebel Web Client - server-based communications session
- Siebel Dedicated Web Client - server-based communications session
- Siebel Dedicated Web Client - local communications session
Server-based communications sessions use the Communications Session Manager server component. Local communications sessions do not use this component, but rather perform communications processing locally, similar to Siebel CTI version 6.x.
The Communications Client and Communications Session Manager business services run on the Application Object Manager for Siebel Web Client deployments. These business services run locally for Siebel Dedicated Web Client deployments.
For enabling communications, Siebel Web Client is configured through the Application Object Manager. Siebel Dedicated Web Client is configured through the configuration file, such as uagent.cfg for Siebel Call Center.
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Siebel Communications Server Administration Guide Published: 23 June 2003 |