Bookshelf Home | Contents | Index | Search | PDF

Siebel Communications Server Administration Guide > Advanced Communications Configuration > Configuring Communications Login and Logout >

Login and Logout Command Configuration

---

This section documents the command and command data definitions from a Siebel-provided communications configuration file (.def), that determine the availability of login and logout functions for the communications toolbar and for menus.

For more information about all command and command data parameters shown below, see Configuring Events and Commands.
For more information about configuring the communications toolbar and communications menu items, see Configuring User Interface Elements.
For more information about macros such as @PrimaryQueueList, @UQAgentLogon, and so on, see Macros for Parameter Values.

In the commands below, SignOnGroup and SignOnGroupInMenu both specify the same set of subcommands, which control login and logout functionality in the communications toolbar and in the Communications submenu of the View application-level menu, respectively.

[Command:SignOnGroup]
    Hidden         = "TRUE"
    Description    = "Log in"
    ExecuteAll     = "TRUE"
    SubCommand_1   = "LoginToPBX"
    SubCommand_3   = "LoginToUQ"

[Command:SignOnGroupInMenu]
    MenuPosition   = "20"
    Title          = "Log In"
    Description    = "Log in"
    SubCommand_1   = "LoginToPBX"
    SubCommand_3   = "LoginToUQ"

[Command:LoginToPBX]
    MenuPosition    = "20.1"
    Title           = "Log In (Phone)"
    DeviceCommand   = "LogIn"
    CmdData         = "LoginToPBX"

    [CmdData:LoginToPBX]
    Param.ACDQueue  = "{@PrimaryQueueList}"
    Param.AgentId   = "{@AgentId}"
    Param.AgentPin  = "{@AgentPin}"

[Command:LoginToUQ]
    MenuPosition    = "20.3"
    Title           = "Log In (Universal Queuing)"
    DeviceCommand   = "@UQAgentLogon"

Bookshelf Home | Contents | Index | Search | PDF