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Siebel Communications Server Administration Guide > Configuring Communications Templates >
Copying or Deleting Templates and Template Items
You can copy or delete a template, copy a template item within a template, or delete a template item from a template.
Copying Templates and Template Items
When you copy a template, you must specify a new name for the new template. As appropriate, you can modify existing settings such as the delivery profile, specify different template text, or add template items. No template items are automatically associated with the new template.
When you copy a template item within a template, the copy is identical to the template item that you copied, except that its sequence number is one higher than the highest sequence number for all the other template items. As appropriate, you can modify existing settings, such as to specify a different file or literature item, change whether the template item's content is to appear in the message body, or change the value-substitution settings.
Deleting Templates and Template Items
When you delete a template, its template items are also deleted. However, the files or literature items used by the template items are not deleted from the Siebel File System. When you delete a template item, the file or literature item used by the template item is not deleted from the Siebel File System.
Each end user can delete any template the user has created, or delete template items from such a template. A Siebel administrator can delete any template or template item.
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Siebel Communications Server Administration Guide Published: 23 June 2003 |