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Siebel Consumer Sector Guide > Objectives > End-User Procedures >

Changing the Status of Activities

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After performing the recommended activities, you can change the status of activities as follows.

To change the status of activities associated with an objective

From the application-level menu, choose View > Site Map > Accounts.
In the Accounts list, select an account.
Click the Outlet Visits view tab.
In the Outlet Visits list, select a visit by clicking on the hyperlink in the Description field.
In the Activities list, change the Status field of the activity.

NOTE:  You can view the status of Accounts by choosing Objectives > Account Status> Recommended Activities. This view is read-only; you cannot change an activity's status in this view.

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