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Siebel Consumer Sector Guide > Consumer Sector Product Overview > About Siebel eConsumer Goods >
About Siebel eApparel and Footwear
Siebel eApparel and Footwear suite extends and enhances the functionality offered in the Siebel eConsumer Goods application suite, with industry-specific options designed to manage the planning and ordering complexities inherent with multi-dimensional products.
The suite allows companies to manage the sales and marketing of products with complex attributes such as style, color, size, and season. Siebel eApparel and Footwear coordinates all customer touchpoints by providing:
- Collaborative assortment planning. Although this feature is designed to meet the exacting needs of the apparel and footwear industry, it can also be applicable to consumer goods manufacturers. This feature allows vendors and retailers to collaboratively plan for future seasons, streamlining the preseason product planning process. Account managers can create seasonal assortment plans designating product styles, colors, sizes, and quantities, and the retailer delivery information. Retail buyers can view and modify the plans over the Internet. Once the plans are approved by all parties, the demand information can be aggregated and interfaced with back-end supply chain planning systems.
- Complex order capture. This feature allows brand owners to capture orders for multidimensional products from any customer touchpoint, whether it is a customer service representative's laptop computer, a call center agents' screen, or the customer's Internet connection. Orders can be configured with line item details such as styles, colors, sizes, and size distributions, and multiple ship-to addresses and delivery dates.
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Siebel Consumer Sector Guide Published: 18 April 2003 |