Siebel Financial Services Connector for ACORD P&C and Surety Guide > Troubleshooting > Run-Time Event Setup Problems in Workflows >

Workflow is not triggered


Problem

The workflow is not triggered although the event has been configured.

Solution

Verify that the following settings are correct:

For example, a workflow process name is "ACORD Add Auto Policy Outbound workflow," as listed in Table 33.

Table 33. Verify Details
Field Name
Field Value
Business Service Name
Workflow Process Manager
Business Service Method
RunProcess
Business Service Context
"ProcessName," "ACORD Add Auto Policy Outbound workflow"

NOTE:  White space is required between "ProcessName" and "ACORD Add Auto Policy Outbound workflow."


 Siebel Financial Services Connector for ACORD P&C and Surety Guide 
 Published: 18 April 2003