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Troubleshooting Oracle Connector Messages


You can troubleshoot Siebel Applications-to/from-Oracle Applications integration problems by reviewing the messages displayed by the Siebel Oracle applications. The Siebel messages are discussed in Table 10. For a description of the Oracle messages, refer to Oracle documentation.

Table 10. Siebel Connector for Oracle Applications Messages
Message
Meaning
Action
<value> not in value map <value>
Missing EAI Value Map.
Set up the value in EAI value map.
Contact First Name is NULL.
First name of the Contact sent from Oracle is null.
Enter Contact with a first name.
Delete not supported on <value>.
Deletion for this object not supported.
Contact System Administrator.
Discount Id is NULL.
Missing Discount.
Enter discount on Siebel side.
Empty Input Message <value>.
There is no Integration Object in the input message.
Contact System Administrator.
Failed to insert customer.
Insert into RA_CUSTOMERS_INTERFACE_ALL fails.
Contact System Administrator.
From Order Process API <value>
This error message is returned by Process Order API (Oracle Applications).
Please refer to the Oracle Applications reference manuals for further information.
Header Reference is NULL.
Missing Order Header
Contact System Administrator.
Interface Status Error.
This has been submitted already to Oracle but has an error in the import process.
Correct the error in the Oracle Applications interface table and submit the import program again.
Invalid Bill To Contact <value>.
This Bill To Contact does not exist in Oracle Applications.
Submit this Account/Address/Contact to Oracle Applications before submitting the order.
Invalid Contact Title <value>.
Contact Title not defined in (Oracle Applications) AR LOOKUPS.
Define Contact Title in Oracle Applications.
Invalid Currency <value>.
The Currency is not defined in Oracle Applications.
Define the Currency in Oracle Applications.
Invalid Cust Int. Id <value>.
Invalid Customer Integration Id
Contact System Administrator.
Invalid Customer Status <value>.
The Customer Status is invalid.
Select Customer Status on the Siebel side for this account.
Invalid Discount Line Id <value>.
Discount Line is missing.
Select Discount Line in Siebel.
Invalid Insert/Update <value>.
Invalid insert/Update Flag
Contact System Administrator.
Invalid InvLoc <value> : Item <value>.
This item is enabled in the warehouse.
Select a valid item for this order.
Invalid Invoice Contact <value>.
The Invoice to Contact does not exist in Oracle Applications.
Submit this Contact to Oracle Applications before submitting the order.
Invalid Order Source Id <value>.
SIEBEL is not defined as Order Source in Oracle Applications.
Setup SIEBEL order source in Oracle Applications.
Invalid Order Type <value>.
Invalid Order Type
Set up the value in EAI value map.
Invalid Payment Term <value>.
The Payment Term does not exist in Oracle Applications.
Select a Payment Term that exists in Oracle Applications or complete integration for that payment term.
Invalid Price List <value>.
The Price List does not exist in Oracle Applications.
Select a Price List from Siebel Applications which exists in Oracle Applications.
Invalid Sales Rep Id <value>.
Missing Sales Rep Id for a Booked Order.
Set up the value in EAI value map.
Invalid Ship FOB Code <value>.
The FOB Code is invalid.
Set up the value in EAI value map.
Invalid Ship Prior. Code <value>.
The Ship Priority Code is invalid.
Set up the value in EAI value map.
Invalid Ship To Contact <value>.
Ship To Contact does not exist in Oracle Applications.
Create the Ship To Contact.
Invalid Site Use Code <value>.
Site Use Code not defined in (Oracle Applications)
AR LOOKUPS.
Define Site Use Code in Oracle Applications.
Invalid Tax Exem. Reason <value>.
Tax exempt Reason is invalid.
Set up the value in EAI value map.
Invalid User Id <value>.
Siebel user is not defined in Oracle Applications.
Define Siebel user in Oracle Applications.
Multiple Cust. Entries <value>.
More than one record exists for this Original system reference in RA_CUSTOMERS.
Contact System Administrator.
Order does not have a Line.
No line items in Order.
Create line Items for the Order.
Sales Rep Id is NULL.
Sales Rep Id cannot be null for a booked order.
Set up the EAI value map for Sales Rep.
Tax Exempt Number is NULL.
Tax exempt number is Null.
Enter Tax exempt number.
Unspecified Site Use Code <value>.
Valid site use code values are BILL_TO, SHIP_TO, GENERAL.
Contact System Administrator.
User Id, Resp. Mismatch<value>.
No responsibility is associated with the operating unit for SIEBEL user.
For SIEBEL user, associate at least one responsibility whose ORG_ID profile value matches the id of the operating unit.


 Siebel Connector for Oracle Applications 
 Published: 18 April 2003