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Packaged Integration

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Siebel Connector for Oracle Applications includes pre-defined integration points that facilitate business processes involving extensive data exchanges between Siebel eBusiness Applications and Oracle Applications. The following discussions focus on the business process automation, data synchronization, integration infrastructure, and mobile user support that permit these integrations.

Business Process Automation

Siebel Connector for Oracle Applications allows orders to be processed (captured and fulfilled) between Siebel Applications and Oracle Applications R10.7 or Oracle Applications R11i. Using Siebel eBusiness Applications, business users can generate quotes or create orders using information that is synchronized with Oracle Applications, submit orders into Oracle Applications for fulfillment and invoicing, and monitor order fulfillment.

The connector allows several auxiliary business processes to be conducted in conjunction with order capture and fulfillment. These processes include:

Account Management. Users of both Siebel Applications and Oracle Applications can update customer account information.
Product Management. Item definitions can be maintained in Oracle Applications and published to Siebel Applications.
Pricing Management. Product prices can be maintained in Oracle Applications and published to Siebel Applications.
Invoicing. An invoice can be generated from Oracle Applications after an order is fulfilled, using synchronized customer account information from Siebel Applications.
Customer Service. Sales and service professionals can respond to customer inquiries about products, prices, and order status with information obtained from Siebel Applications.

Synchronizing Data

The Connector supports the integration of business processes by synchronizing data objects between the Siebel eBusiness Applications and Oracle Applications. When the system is first set up, an initial data load is used to bring information from Oracle Applications into Siebel Applications. After that, periodic transfers of information between the two applications allow a high level of data consistency. These data integrations are identified in the next sections.

Synchronizing Siebel Application and Oracle Applications R10.7 Data

Integrating Siebel Applications and Oracle Applications R10.7 data, the Siebel Connector for Oracle Applications synchronizes the data listed in the following table.

NOTE:  Some data synchronization definitions are uni-directional.

Table 1. Synchronized Business Objects for 10.7

Siebel Business Object	Oracle Applications R10.7 Data Object	Direction
Order	Order	Bi-directional data exchanges
Account	Customer	Bi-directional data exchanges
Product	Item	Data imported from Oracle
Price List	Pricing	Data imported from Oracle
Volume Discount	Discount	Data imported from Oracle
Organization	Operating Unit	Data imported from Oracle
Inventory Location	Inventory Organization	Data imported form Oracle

Integrating Siebel Application and Oracle Application R11i Data

Siebel Connector for Oracle Applications also provides packaged integration for Siebel Applications with Oracle Applications R11i data. It synchronizes the data between the two applications, as listed in Table 2.

Table 2. Synchronized Business Objects for 11i

Siebel Business Object	Oracle Applications R11i Data Object	Direction
Order	Order	Bi-directional data exchanges
Account	Customer	Data exported from Siebel
Product	Item	Data imported from Oracle
Organization	Operating Unit	Data imported from Oracle
Inventory Location	Inventory Organization	Data imported from Oracle

The connector includes mappings of equivalent entities between the two applications. These mappings of commonly-required data types take into account the complicated entity relationships existing in both applications. You can modify these mappings to accommodate your business needs. For specific information about these mappings, see Detailed Data Mappings.

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