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Siebel Financial Services Connector for VCML Guide > Troubleshooting > Run-Time Event Setup Problems in Workflows >
Workflow Is Not Triggered
Problem
The workflow is not triggered although the event has been configured.
Solution
Verify that the following settings are correct:
- The branch type within the start step of the workflow is correct.
If you have defined a run-time event outside the workflow, the branch type within the start step should be Default. If you have defined a run-time event inside the workflow (from Business Process Designer), the start step should be Condition.
- The process name in the Runtime Event Administration view is correct.
For example, if the workflow process name is ANIVCMLRequestClaimAdjudicationOut(WriteToFile), then the field name and field values should be as shown in Table 34.
NOTE: White space is required between "ProcessName" and "ANIVCMLRequestClaimAdjudicationOut(WriteToFile)."
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Siebel Financial Services Connector for VCML Guide Published: 18 April 2003 |