Bookshelf Home | Contents | Index | Search | PDF | ![]() ![]() ![]() ![]() |
Siebel eEnergy Guide > Billing >
Additional End-User Procedures Related to Billing
For descriptions of other procedures related to billing, see the Siebel Bookshelf.
Caller Verification
When receiving an inbound call, end users first verify and locate the caller. For more information about this process, see Siebel Call Center User Guide.
Bookshelf Home | Contents | Index | Search | PDF | ![]() ![]() ![]() ![]() |
Siebel eEnergy Guide Published: 23 June 2003 |