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Example Sequence for Price Comparison
This example sequence for price comparison is performed by administrators and CSRs. Your company may follow a different sequence according to its business requirements.
Administrator Procedures
Administrators may want to perform the procedures in the order shown here.
- Set up rate plans (products). See Setting Up Products for Rate Plans (Administrator).
- Set up price lists. See Setting Up Price Lists for Rate Plans (Administrator).
- Set up usage profiles. See Setting Up a Usage Profile (Administrator).
- Match rate plans. See Matching Competitors' Rate Plans with In-House Rate Plans (Administrator).
- Run reports. See Running Reports (Administrator).
End-User Procedures
End users may want to perform the procedures in the order shown here.
- Access the Price Comparison feature. See Accessing the Price Comparison Feature.
- Generate price comparison. See Generating a Price Comparison.
- Enroll customer for service. See Enrolling a Customer for a Service.
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Siebel eEnergy Guide Published: 23 June 2003 |