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Siebel eEnergy Guide > Profiles >
About Customer Profiles
End users create a customer profile for accounts when the customer is an organization rather than a residential account. Much of the profile information can be added automatically if your company imports this data into Siebel eEnergy from its billing software or customer information system.
The customer profile allows end users to capture relevant customer information, such as financial and sales information about the customer, and to record information about the customer's partners and competitors.
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Siebel eEnergy Guide Published: 23 June 2003 |