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Siebel Field Service Guide > Field Service Activities > Application Administration Screen >
Activity Templates View
The Activity Templates view creates activity plan templates for all Siebel applications. Any number of activities may be associated with these templates. Table 13 describes items in activity templates records.
Service Details Subview
The Service Details subview associates multiple activities with each activity template. This subview has tabs for associating steps, skills, parts and tools, and instructions with an activity.
Table 14 describes items in activity template detail records.
Table 14. Selected Item in the Service Details Subview Item Description Breakable When selected, allows Optimizer to insert a break into an activity.For information about Optimizer, see Scheduling and Dispatch. Category Category under which the activities will fall. For information about the effects of selections in field, see About the Category Field. Duration Complete duration of the activity, expressed in minutes, and calculated as work time + break time. Lead Time Duration of travel to or other preparation for the activity. Lock Assignment When selected, prevents reassignment of the activities. Units Units of measure for Lead Time field. Work Time Duration of work.
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Siebel Field Service Guide Published: 21 April 2003 |