Siebel Field Service Guide > Field Service Activities > Activities Screen >

Charts View


The charts view provides the charts listed in Table 22 for the analysis of activities.

Table 22.  Activities Analyses
Chart
Analysis
Account and Type Analysis
Two graphs:
  • The number of activities for each account.
  • The number of activities for each type of account.
Contact Analysis
The number of activities for each contact.
New Activities Analysis
The number of new activities as a function of a calendar period.
Status Analysis by Owner
The number of activities for each owner.
Status and Priority Analysis
Two graphs:
  • The number of activities for each status category.
  • The number of activities for each priority category.
Symptom and Resolution Analysis
Two graphs:
  • The number of activities of each symptom type.
  • The number of activities for each resolution code.
Trend Analysis by Activity Type
The number of activities of each type as a function of calendar period.
Trend Analysis by Product
The number of activities for each product as a function of calendar period.


 Siebel Field Service Guide 
 Published: 21 April 2003