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Siebel Field Service Guide > Assets > Properties of Assets >
Asset Serialization
Not every asset requires a serial number. If an asset requires a serial number, it is known as serialized.
If an asset is serialized, then a serial number is required for all movements and transactions for this asset, including the following:
- Inventory transactions
- Field part movements
- Cycle counts
- Shipments
- Receipts
For all inventory transactions involving serialized products, an asset is considered equivalent to one part (quantity = 1).
If a product is serialized (see Product Field Service Details View), then the assets of this product must also be serialized. However, an asset can be an instance of a non-serialized product and still have a serial number.
Serialized assets are treated differently from non-serialized ones. For example, whenever serialized assets are shipped or received, Siebel Field Service expects the right number of assets with matching serial numbers.
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Siebel Field Service Guide Published: 21 April 2003 |