Siebel Field Service Guide > Scheduling and Dispatch > Scheduling Administration >

Activities Screen


The Activities screen has one view that defines variables that the Optimizer and ABS require.

Schedule View

The Schedule view contains the Book Appt, Cancel Appt, and Contract Schedule buttons for running the ASB and Optimizer interactively (see Table 37).

Table 37.  Selected Items in the Schedule View
Item
Description
Book Appt
Cancel Appt
Contract Schedule
This button sends a request to the Optimizer to insert a priority service activity into a schedule with minimal disruption of the schedule and without significant increase in the cost of the schedule. For more information, see Appointment Booking System.
Earliest Start
The earliest time and date an activity may begin, usually used to indicate contractual commitments or deadlines. In some configuration settings (see Table 29) this value is described as NST (No sooner than).
Latest Start
The latest time and date for an activity, usually used to indicate contractual commitments or deadlines. It is the same as the Due field in the More Info view on this screen. In some configuration settings, this value is described as NLT (No later than).
Planned Start
If you specify values for Earliest Start or Latest Start, then Planned Start must be later than Earliest Start and earlier than Latest Start.
Duration
The time required to carry out an activity, including breaks and travel time. The value = Planned End - Planned Start.
Work Time
The time required to work on an activity, not including, for example, travel and breaks.
Allow Breaks
This check box allows scheduling an activity around breaks (see Breaks).
Lock Schedule
A check box that prevents the ABS and the Optimization Engine from changing the values of Planned Start and Planned End.


 Siebel Field Service Guide 
 Published: 21 April 2003