Siebel Field Service Guide > Warranties > Service Administration Screen >

Warranties View

The Warranties view lists warranties and their terms for all products and service providers. Table 124 describes the check boxes in the Warranties view.

Table 124.  Selected Items on the Warranties View
Item
Description
Parts
Indicates that this warranty covers the cost of replacement parts.
Labor
Indicates that this warranty covers the cost of labor.
Transportation
Indicates that this warranty covers the cost of transportation.
Expenses
Indicates that this warranty covers the cost of expenses incurred by field service agents.

Products Subview

The Products subview specifies the products covered by a warranty. The products are selected from a dialog box. Products are configured on the Product Administration screen (see Product Administration Guide).

Service Providers Subview

The Service Providers subview records the accounts that supply services for a warranty. The service providers are selected from a dialog box.


 Siebel Field Service Guide 
 Published: 21 April 2003