Table 21. Siebel Service Handheld Screens, Views, and Business Components
Screen
|
View Name on UI
|
View Name in Siebel Tools
|
Business Component
|
Accounts
|
Accounts
|
SHCE Service Accounts View
|
|
|
Asset Details *
|
SHCE Service Account Asset Details View
|
- Asset Mgmt - Asset
- FS Asset Warranty
|
|
Assets
|
SHCE Service Account Assets View
|
- Account
- Asset Mgmt - Asset
|
|
Contact Details *
|
SHCE Service Account Contact Details View
|
|
|
Contact Notes *
|
SHCE Service Account Contact Notes View
|
|
|
Contacts
|
SHCE Service Account Contacts View
|
|
|
Details *
|
SHCE Service Account Details View
|
|
|
Entitlements
|
SHCE Service Account Entitlements View
|
- Account
- Entitlement Account
|
|
New SR *
|
SHCE Service Account SR Details View
|
|
|
Service Requests
|
SHCE Service Account SRs View
|
|
Activities
|
Activities
|
SHCE Service Activity List View
|
|
|
Details *
|
SHCE Service Activity Detail View (More Info)
|
|
|
Expenses
|
SHCE Service FS Expense View
|
|
|
Instructions
|
SHCE Service Instructions View
|
|
|
Invoices
|
SHCE Service FS Activity Invoice View
|
|
|
Move Part *
|
SHCE Service FS Activity Part Movements (More Info)
|
|
|
Move Parts
|
SHCE Service FS Activity Part Movements
|
|
|
New Activity *
|
SHCE Service Activity Entry View
|
|
|
Parts & Tools
|
SHCE Service FS Activity Recommended Parts Tools View
|
|
|
Readings
|
SHCE Service FS Readings View
|
|
|
Readings *
|
SHCE Service FS Measurement Readings View
|
|
|
Steps
|
SHCE Service FS Steps View
|
|
|
Time
|
SHCE FS Time View
|
- Action
- Time Sheet Daily Hours
|
Browser
|
Availability *
|
SHCE Service Part Browser Availability
|
|
|
Products
|
SHCE Service My Part Browser View
|
|
|
Substitutes *
|
SHCE Part Browser Substitute View
|
- FS Bucket Header - Part browser
- FS Substitute Part Bucket - Part Browser
|
Service Reqs
|
Activities
|
SHCE Service Service Request Detail View
|
|
|
Details *
|
SHCE Service Service Request View
|
|
|
Invoice Lines *
|
SHCE Service FS SR Invoice List View
|
|
|
Invoices
|
SHCE Service FS SR Invoice View
|
|
|
New Activity *
|
SHCE Service Service Request Activity Entry View
|
|
|
New SR *
|
SHCE Service Service Request SR Entry View
|
|
|
Order Details *
|
SHCE Service Order Line Items View
|
- Order Entry - Order
- Order Entry - Line Items
|
|
Order Line Details *
|
SHCE Service Service Request Order Line Items View
|
|
|
Orders
|
SHCE Service Service Request Orders View
|
- Service Request
- Order Entry - Orders
|
|
Service Requests
|
SHCE Service SR List View
|
|