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Siebel Service Handheld Guide for Windows-Powered Devices > Using Service Handheld >
Ad Hoc Tasks
The following ad hoc tasks are performed by the field technician as needed:
- Reviews customer history
- Logs a new service request
- Generates a new sales order
- Adds an activity
- Verifies inventory updates
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Siebel Service Handheld Guide for Windows-Powered Devices Published: 18 July 2003 |