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Siebel Marketing Guide > Campaign Plans and Campaigns > About Testing Campaigns and Offers >

Testing Campaign Offers Before Launching a Campaign

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Test Email sends samples of every email or fax offer associated with a particular campaign to designated team members, based on positions. Before testing or sending email offers, make sure you complete the following tasks:

Make sure the offer is active. The date in the Start field for the email offer must have arrived, and the date in the End field must be current or in the future for the Test Email and Send commands to be enabled.
Associate the offer with a campaign. Associate the offer with an active campaign. For details, see Associating an Offer with a Campaign.
Complete Web Server URL field. Make sure the Web Server field in the Email Offer form contains the URL (path) to your Web server (for example, http://eCampaigns/Customer).

To test an email campaign

Use the step in the following list that applies to your product:
In Siebel Marketing, from the application-level menu, choose View > Site Map > Campaigns > All Campaigns Across Organizations.
In Siebel Campaigns, from the application-level menu, choose View > Site Map > Campaign Administration > All Campaigns Across Organizations.
In the Campaigns list, locate and select the campaign with the offer that you want to test.
In the Campaigns form, click the Team select button.
In the Team Members dialog box, select the appropriate members of the campaign team to include and click OK.

You can also add team members by creating a new record.

Click the Offers view tab.
In the Campaigns form, click the menu button and choose Test Email.
In the Campaign Team list, select the position to receive the offer, and click OK.

Email, eNewsletter, or fax offers associated with the campaign are automatically distributed to the team member occupying the position.

Verify that the employee on your team has received the email offer.

NOTE:  URL links included in the offer are inoperative for tests because the links only work for Contact and Prospect IDs and not Positions.

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