Siebel Marketing Guide > Campaign Plans and Campaigns > Using Response Management >

Adding an Order to a Response


This view tab displays a list of the respondent's product orders. An order record contains information on the order status, the order number, type, account associated with the order, the date, priority and description of the order.

To add orders to a response

  1. From the application-level menu, choose View > Site Map > Responses > All Responses.
  2. In the Responses list, select the response record and click the Orders view tab.
  3. In the Orders list, create a new record.
  4. In the Orders dialog box, select the order from the list and click Add.

 Siebel Marketing Guide 
 Published: 23 June 2003