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Siebel Marketing Guide > External Data Mapping > Creating Customer Hierarchies and Adding Targeting Levels >

Creating Customer Hierarchies

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You create customer hierarchies to specify how you want data sorted and organized when data is extracted from the data warehouse.

To create a customer hierarchy

From the application-level menu, choose View > Site Map > Marketing Administration > Customer Hierarchies.
In the Customer Hierarchies list and create a new record.
Type a name and description for the customer hierarchy.
Select the check box in the Default column if you want it to be the default customer hierarchy.

NOTE:  There can only be only one default customer hierarchy at a time.

For data integrity reasons, you cannot delete a customer hierarchy after it is saved.

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