Bookshelf Home | Contents | Index | Search | PDF

Siebel Marketing Guide > Generating and Maintaining Snapshot Files >

Deleting a Snapshot File

---

If you have to create more space on your file server, you can delete old snapshot files. If there are no processes (for example, Load Campaign, Preview List or Update Counts) planned for the future or actively running against a snapshot file, you may delete it. Other than tasks such as these, which rely on information contained within a snapshot, snapshot files do not have dependencies on other processes or object definitions (such as Attribute or Measure definitions).

After you delete a snapshot file, attempting to run any task associated with that snapshot will cause the task to exit (fail). For example, if you delete a snapshot file for a campaign and then try to update the counts for that campaign, the Update Counts task will exit and log an error.

If this occurs, you should verify that the snapshot file exists. If it does not exist, regenerate the snapshot file and then process the tasks. If you accidentally delete a file that you need to use, you can recreate the snapshot by running the Generate Snapshot task again.

Use the following best practices to determine if you can delete a snapshot file:

Delete a snapshot file only when no campaigns are being loaded. This will make sure that you do not cause campaign load errors by deleting a snapshot against which a campaign load is actively running.
Verify that there are no other processes (for example, Update Counts or Preview List) currently running against the snapshot file you want to delete.
Determine if any processes will require this snapshot file in the near future.
You might want to use the age of the snapshot file to determine if it can be deleted. For example, you could delete snapshots that were generated more than thirty days ago.

To delete a snapshot file

Navigate to the snapshot directory in your Siebel File System.
Delete the files according to the guidelines in this section. By default, the snapshots directory is \\[siebelfilesystem]\marketing\snapshots.

In the directory path, [siebelfilesystem] represents your Siebel File System directory name.

Bookshelf Home | Contents | Index | Search | PDF