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Siebel Marketing Guide > Program and Campaign Management Tools > About Timelines >
Using Timelines
Timelines help you determine that scheduling is appropriate and on track for planned marketing efforts.
Understanding Color-Coded Status Bars
Timeline bars are color-coded to help you identify the status of programs and campaigns. You can place the cursor over a timeline bar to display more details.
Program plan and campaign plan timelines use the following status colors:
- Active: Green
- Planned: Yellow
- Completed: Gray
Status (programs and campaigns) timelines use the following status colors:
- Error: Red
- Manual: Light Blue
- Active: Green
- Pending: Yellow
- Finished: Gray
Navigating To and From Timelines
The following list contains helpful information about navigating timelines:
- In the Programs screen's Timeline view, you can navigate in the following ways:
- Click the timeline bar to see the Status Timeline view for a program.
- Drill down on the program plan name to see the Program Flow.
- In the Programs screen's All or My Program Plans view, you can navigate in the following ways:
- Drill down on the program plan name to see the Program Flow.
- Select a program plan, click the Status view tab, choose timeline from the Status list's show drop-down list, and drill down on the program name to access details for the program plan.
- In the Campaigns screen's Timeline view, you can navigate in the following ways:
- Click the campaign timeline bar to display the status timeline for the campaign. In the Status timeline you can drill down on a campaign name to access views (such as Offers and Activities) that are associated with the campaign.
- Drill down on the campaign plan name to display offers associated with the campaign plan.
- In the Campaigns screen's All Campaign Plans view, you can navigate in the following ways:
- Drill down on the name of a campaign plan and see offers associated with the campaign plan.
- Select a campaign plan, click the Status view tab, and a list of campaigns for the campaign plan appears. In the Status list you can drill down on a campaign name to access views (such as Offers and Activities) that are associated with the campaign.
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Siebel Marketing Guide Published: 23 June 2003 |