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Siebel Marketing Guide > Administering Siebel Real-Time Marketing > Creating and Testing Decisions >

Testing a Decision

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The test feature in decision administration allows you to confirm that your decision and model are functioning properly. You can test the decision using default values for identifiers and real-time inputs. This test produces a result in the Results field and populates the Test Time field with the number of seconds it took to complete the operation.

Execute several tests, each with different values in the Default Value field to make sure that the decision produces the desired results. For example, if you know that a default value of two in a certain field should make the output score low, then type 2 in the default field for the variable and test the decision. All the Default Value fields must have values for a test to execute successfully.

After you create and test your decision, you are ready to use it in an application. Two ways to use a decision are to associate it with an offer or use a field in the user interface to guide the decision-making process.

Associating decisions with offers. If the decision and model provide the probability to respond to a particular offer, then you can associate the decision with an offer in the offers detail view by selecting the offer, and then selecting the decision name in the decision field.
Use a field in the application. If the decision is for a behavioral score, then you might add a field to the user interface to help users make decisions during customer interactions.

To test a decision

From the application-level menu, choose View > Site Map > Decision Administration > My Decisions.
In the Decisions list, select a decision.
Click Test Decision.

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