Siebel Order Management Guide >

Overview of Order Management

This chapter provides a summary of the general order management process, and introduces the specific concepts and capabilities available through Siebel Customer Order Management.

NOTE:  Many order management features are available in Siebel eSales and Siebel Partner Portal applications. This book focuses on order management features in employee applications such as Siebel Sales and Siebel Call Center. For details about Siebel eSales and Siebel Partner Portal, see Siebel eSales Administration Guide and Siebel Partner Relationship Management Administration Guide.

This chapter covers the following topics:

 Siebel Order Management Guide 
 Published: 18 April 2003