Bookshelf v7.5: Setting Up Shipping Information

Siebel Order Management Guide > Setting Up Order Management > The Process of Setting Up Order Management >

Setting Up Shipping Information

To set up shipping information, you should review the default choices and make any additions and changes in the appropriate list of values. In addition, you should make sure the shipping charge calculation is set up correctly.

You define the following shipping information:

Carriers. This field specifies what carrier will be used to deliver items in an order. Out-of-the-box, the available carriers include Airborne, DHL, Emery, Federal Express, UPS, US Mail. Make sure the list of values contains the carriers you want to use. In the List of Values Administration view of the Application Administration screen, carriers are listed in records where the Type field has the value FS_CARRIER.

Shipping methods. The Shipping Method field is used primarily to identify how quickly the shipment will occur, and how long delivery will take. The shipping method impacts the shipment charges. Out-of-the-box, the available methods are Next Day, 2 Day Service, and Ground. You can add additional methods by adding them in the list of values. For example, you might want Air, Train, or Ship as a method. In the List of Values Administration view of the Application Administration screen, shipping methods are listed in records where the Type field has the value CARRIER_PRIORITY.

Shipping terms. The Shipping Terms field is used to specify the relationship between payment and shipping. Out of the box, the available shipping terms are Due, FOB, TBD, No charge. You can add additional terms by adding them in the list of values list. In the List of Values Administration view of the Application Administration screen, shipping terms are listed in records where the Type field has the value FREIGHT_TERMS.

Shipment freight calculation. The result of the shipment freight calculation shows in an order in the Shipping Charges field, in Line Items Totals form. Shipping is calculated at the line level, and is then rolled up for all line items and displayed in the Totals form.

For more information about changing lists of values, see Applications Administration Guide.

For information about how shipping charges are calculated and how to change them, see Siebel eSales Administration Guide.