Siebel Order Management Guide Addendum for Industry Applications > Customer Use of Order Management >

Using Payment Methods (End User)


A customer working through the Web has a choice of several payment methods:

Using the Credit Card Payment Method

This section explains how a customer working through the Web uses the Credit Card Payment Method.

To use the credit card payment method

  1. In the Payment Method form, enter credit card information.
  2. Enter the billing address.
  3. To erase the form and start again, click Reset.
  4. After entering all the information, click Continue.
  5. The Order Summary appears.

Using the Bill Me Payment Method

This section explains how a customer working through the Web uses the Bill Me Payment Method.

To use the Bill Me payment method

  1. In the Payment Method tab, click Bill Me.
  2. The Billing Account view appears.

  3. In Select Billing Address, locate the billing address.
  4. In the address Select field, click Select.
  5. The Order Summary appears and contains the billing address.

Using the Billing Account Payment Method

This section explains how a customer working through the Web uses the Billing Account Payment Method. The customer has two options:

To use the Billing Account payment method clicking Billing Account

  1. In the Payment Method form, click the Billing Account button.
  2. The Pick Billing Account dialog box appears.

  3. Select the billing account and click OK.
  4. The Order Summary appears, showing the billing address.

To use the Billing Account payment method clicking Bill Me & Continue

  1. In the Payment Method form, click Bill Me & Continue.
  2. Select Account from the list menu.

Using the Purchase Order Payment Method

This payment method is described in Siebel eSales Administration Guide.


 Siebel Order Management Guide Addendum for Industry Applications 
 Published: 18 April 2003