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Integrating Your Devices with Siebel Teller

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Figure 1 displays the components of device integration. The left half displays the components configurators will work with. The right half displays the components vendors will work with.

Figure 1. Components of Device Integration

Configurators create a browser script using Java Script and XFS APIs to connect to the service manager. Configurators also use Siebel Tools to create a control on the user interface of the Siebel Teller application that activates the browser script.

Vendors use the XFS Manager to install devices. The vendor is responsible for connecting the physical device to the power and network, installing the drivers for the device, and placing the DLL in the Windows registry.

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