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Viewing Decision Issues for an Opportunity
Decision issues are specific areas of interest that can influence a prospect's buying decision during the sales cycle. These decision issues provide you with an opportunity to present the advantages of your solution to the customer.
You can track these decision issues using the Opportunity screen's Decision Issues view, and use this information to develop your sales strategy and address customer concerns. Fore more information, see Decision Issues.
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Siebel Sales User Guide Published: 18 April 2003 |