| Bookshelf Home | Contents | Index | Search | PDF | |
Siebel Sales User Guide > Introduction >
How This Guide Is Organized
This guide includes general information and procedures for Siebel Sales end users. Information included in this guide can also help administrators and application developers who need to understand the Siebel Sales application to customize it.
Chapters are organized according to a typical sales methodology process flow:
- Prospecting. These chapters include procedures for managing contacts, accounts, opportunities, and D&B integration.
- Qualification. These chapters include procedures for managing decision issues, competitors and products.
- Managing a Customer Relationship. These chapters include procedures for managing activities, correspondence, literature, categories, and messages.
- Proposing a Solution. This chapter includes information on proposals, presentations, quotes and orders.
- Closing. These chapters include information on establishing referenceable accounts, Target Account Selling, the Enterprise Selling Process, and Strategic Selling sales methodologies.
| Bookshelf Home | Contents | Index | Search | PDF | |
Siebel Sales User Guide Published: 18 April 2003 |