Table 19. Party Types and Parties
Party Type
|
Party
|
Examples
|
Distinguishing Features
|
Person
|
Person (or Contact)
|
- An employee at a customer company.
- An employee at a competitor's company.
|
- A Person is an individual who is represented by a Person record in the database.
- Without additional attributes, a Person has no access to your database.
|
Person
|
User
|
- A registered customer on your Web site.
- A self-registered partner user, that is, one who has no position.
|
- A User is a Person who can log into your database and has a responsibility that defines what application views are accessible.
- A self-registered partner on a Siebel partner application has a responsibility, but does not have a position like a full Partner User has.
|
Person
|
Employee
|
|
|
Person
|
Partner User
|
|
- A Partner User is a User who is associated with a position in a division within an external organization. Therefore, a Partner User is also an Employee, but not an internal one.
|
Position
|
Position
|
- A job title within your company.
- A job title within a partner company.
|
- Positions exist for the purpose of representing reporting relationships.
- A position within your company is associated with a division and is associated with the organization to which that division belongs.
- A position within a partner company is associated with a division and is associated with the partner organization to which that division belongs.
- A position can be associated with one division only.
- A position may have a parent position. It may also have child positions.
- One or more employees can be associated with an internal position, and one or more partner users can be associated with an external position.
- An employee or partner user can be associated with more than one position, but only one position is active at any time.
|
Organization
|
Account
|
|
- An account is typically made up of contacts.
- An account is not a division, an internal organization, or an external organization.
- An account may have a parent account. It may also have child accounts.
- An account can be promoted to a partner organization.
|
Organization
|
Division
|
|
- A division exists for the purposes of mapping a company's physical structure into the Siebel Database and for providing a container for position hierarchies.
- A division may have a parent division. It may also have child divisions.
- Data cannot be associated directly with a division.
|
Organization
|
Organization
|
- An organizational unit within your company, such as your European organization.
- A partner company.
|
- An organization exists for the purpose of providing a container in which positions can be associated with data.
- An organization can be internal or it can be a partner organization.
- A division can also be designated as an organization.
- A division is associated with one organization: itself or an ancestor division that is also an organization.
|
Household
|
Household
|
- A group of family members who reside at the same address.
- A group of purchasers who live in different residences.
|
- Typically, a household is a group of individual consumers who are economically affiliated and share a common purchasing or service interest.
- A household may have any combination of contacts, users, employees, and partner users as members.
- An individual can belong to more than one household.
|
User List
|
User List
|
- A support team made up of some internal employees and some partner users.
- Some bidders on your online auction site who are granted access to private auctions.
|
- A user list is an ad hoc group of people. It may have any combination of contacts, users, employees, and partner users as members.
- A user list cannot have a parent or children.
|
Access Group
|
Access Group
|
- Your partner IT service providers and business-to-business customer companies that buy networking equipment.
- A partner community, such as the resellers of a particular sector of your product line.
|
- An access group is a group of any combination of parties of type Position, Organization, and User List. That is, it is a group of groups.
- An access group may have a parent access group. It may also have child access groups.
|