Security Guide for Siebel eBusiness Applications > Configuring for Security: Overview > Changing Default Passwords >

Changing the SADMIN Password on Microsoft Windows

The Siebel Database Server installation script creates a Siebel administrator account that you can use to perform administrative tasks. The default user ID and password for this account are SADMIN and SADMIN (case-sensitive).

The steps required to change the Siebel administrator's password depend on whether the Windows login user name is the same as the username for the Siebel administrator's database account.

NOTE:  Do not use ' or " (single or double quotation marks) as part of a SADMIN password. Because quotation marks are used as special characters in the siebns.dat file to delineate parameter values, using quotation marks within a password may cause the password to be truncated. For example, the password abcde"f would be truncated to abcde.

Same Login Name

When the Windows login user name is the same as the username for the Siebel administrator's database account, use the following procedure to change the password.

To change the Siebel administrator password

  1. Change the Windows domain login password.

    2. For more information on changing domain passwords, refer to your Windows documentation.

  2. Change the password for the Siebel Server system service in the Windows Control Panel.
    1. In the Windows NT Control Panel, double-click Services. In Windows 2000, choose Start > Programs > Administrative Tools > Services.
    2. Select the Siebel Server System Service and click Startup.
    3. Change the password in the Password and Confirm Password fields, and click OK.
  3. Change the password in Enterprise Manager.
    1. Log into a Siebel employee application (such as Siebel Call Center) and choose View > Site Map > Server Administration > Enterprise Configuration.
    2. Click the Enterprise Parameters tab.
    3. In the Enterprise Parameters list, locate the Password password.
    4. In the Current Value field, type in the new password, and then click Save.
  4. If you are using Resonate Central Dispatch, you may also want to change the password used to log into Resonate.
    1. In a Siebel employee application, choose View > Site Map > Server Administration > Enterprise Configuration > Enterprise Parameters.
    2. In the Enterprise Parameters list, select Resonate password. Then, type in the new password and click Save.
  5. Change the password in the database.

    6. For more information, refer to your RDBMS documentation on changing passwords.

  6. If you changed the Resonate password, stop and restart the Resonate service.
  7. Stop and restart the Siebel Server service.

Different Login Name

When the Windows login user name is different from the user name for the Siebel administrator's database account, use the following procedure for changing the password.

To change the Siebel administrator password

  1. Complete Step 1 and Step 2 (in the previous procedure).
  2. Stop and restart the Siebel Server service.

 Security Guide for Siebel eBusiness Applications 
 Published: 23 June 2003