Bookshelf Home | Contents | Index | Search | PDF

Siebel Server Installation Guide for Microsoft Windows > Installing the Siebel Web Server Extension >

Configuring the Siebel Web Server Extension

---

Follow the steps below to configure the Siebel Web Server Extension for operation.

To configure the Siebel Web Server Extension

If you closed out of the Siebel Software Configuration Wizard after installation, relaunch it, using any method described in Launching the Siebel Software Configuration Wizard. Otherwise, proceed to Step 2.

The Use Resonate Load Balancing screen appears.

Indicate whether you have Resonate Central Dispatch installed anywhere in the Enterprise; for example, on one or more Siebel Servers:
If you installed Resonate, click Yes, then Next.

If you selected Yes, the Gateway VIP screen appears. Proceed to Step 3.

If you did not install Resonate, click Next.

If you did not install Resonate, the Gateway Server Host screen appears. Proceed to Step 4.

Type the following values, based on your entries in Deployment Planning Worksheets.

Gateway Server VIP. Type the virtual IP address or virtual host name.

Gateway Port. The default port number is 2320.

To continue, click Next, and the Enterprise Server Name screen appears. Proceed to Step 7.

On the Gateway Server Host screen, refer to your entries in Deployment Planning Worksheets and type the following:

Gateway Server Host. Type the actual Gateway IP address or the machine name.

Gateway Port. The default port number is 2320.

NOTE:  If you clustered the Siebel Gateway, you must use the IP address of the clustered Gateway.

Click Next.

The Siebel Server Name screen appears.

On the Siebel Server Name screen, type the name of the Siebel Server on which those Application Object Managers are enabled that will be contacted by the Siebel Web Server Extension, and click Next.

NOTE:  This should be the descriptive name for this Siebel Server, not the machine name.

The Enterprise Server Name screen appears.

Type the name of your Enterprise Server; for example, siebel and click Next.

The Encryption Type screen appears.

On the Encryption Type screen, select the encryption type the Siebel Web Clients should use to communicate with the Application Object Managers and click Next:

NONE. No networking encryption.

MSCRYPTO. Microsoft encrypted communications protocol for communication between Siebel components.

RSA. Required protocol if you will be using the RSA Security Systems 128-bit strong encryption feature for data transport.

NOTE:  The Application Object Managers to which the Siebel eBusiness Applications connect must be configured to use the same protocol. For more information, see Installing the Siebel Server.

The Compression Type screen appears.

From the Compression Type screen, select the type of compression you want to use for communications between the Web Server and the Siebel Servers, and click Next.
None
ZLIB

The HTTP Port Number screen appears.

On the HTTP Port Number screen indicate the following, and then click Next:

HTTP Port Number. Type the HTTP port number used for Web browser communications, or accept the default setting used by the Web server (80).

HTTPS Port Number. Type the HTTPS port number used for secure Web browser connections, or accept the default setting used by the Web server (443).

The Employee's Anonymous Login Name screen appears. This screen allows you to specify an LDAP login ID and password.

CAUTION:  You must type a value in the Employee's Anonymous Login Name screen fields whether or not you use LDAP.

On the Employee's Anonymous Login Name screen, indicate the following and then click Next:

Employee's Anonymous Login Name. The anonymous employee login name is the Siebel User ID for a valid employee that is used to start the anonymous session from which the user is shown the login page.

Employee's Anonymous Login Password. Type the password for this user ID that you recorded in your copy of the Deployment Planning Worksheet.

NOTE:  You may consider typing SADMIN to use the Siebel seed data administrative user or enter another valid User ID.

Employee's Anonymous Login Password (confirm). Re-type the password to confirm it.

The Contact Login User Name screen appears.

On the Contact Login User Name screen, indicate the following, and then click Next:

Contact Login User Name. The contact login user name is the Siebel User ID for a valid contact user that is used to start the anonymous session from which the user is shown the login page for a Siebel customer application. If your organization makes use of a contact-based login, enter GUESTCST to use the Siebel seed data user provided for this purpose or enter another valid User ID.

NOTE:  Make sure that any login ID you enter has the correct privilege to do this. The ID used should also have authorization to access the Public View.

Contact Login Password. If your organization makes use of a contact-based login, enter the password for this login ID; for example, GUESTCST.

Contact Login Password (confirm). Re-type the password to confirm it.

Make sure that it is a valid login for the application you are installing, regardless of the authentication method your company uses.

NOTE:  If you do not use a contact-type login ID, you can leave this screen blank.

The Logging Error Level screen appears. This screen gathers information for Error Level for Logging.

On the Logging Error Level screen, specify the level of operational error logging for Siebel Web Server Extension from the following options, and then click Next:

fatal. Causes only fatal operational errors to be logged.

errors. Causes non-fatal and fatal operational errors to be logged.

warning. Causes only warning messages to be logged.

info. Causes non-fatal operational errors to be logged.

details. Causes all operational statistics, information messages, warnings, and errors to be logged.

NOTE:  For the best performance, choose errors. Choose details only for debugging.

The Web Update Protection Key screen appears.

Use this screen to enter a password that allows only your Siebel administrator to refresh the application image files on your Web server by accessing any updated images your developers have placed on the Siebel Server after customizing the Siebel application with Siebel Tools.

The Web server contacts the Siebel Server and refreshes these images each time the administrator restarts it. However, administrators will find entering this password in a command line a much more efficient way to perform the image file refresh, particularly when deploying multiple Web servers.

NOTE:  Although this password is set during SWSE configuration, you may change the password later on, if desired, by editing it in the eapps.cfg file, located in the \BIN subdirectory of your Web server installation.

Type the Web Update Protection key your administrator will use for Web maintenance and click Next.

The Configuration Parameter Review screen appears.

Review these values for accuracy against your copy of Deployment Planning Worksheets.
If you need to change any values, use the Previous and Next buttons to access the screens on which to change entries, then to return to this screen.
When you are satisfied, click Finish.

A message box appears with the text:

The configuration changes were applied successfully.

Click OK.

If you would like to view events that occurred during the installation, you can access the log generated by the installer at SWEAPPS_ROOT\log.txt or the log generated by the Siebel application at SWEAPPS_ROOT\eapps\LOG.

Bookshelf Home | Contents | Index | Search | PDF