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Siebel Developer's Reference > Siebel Templates for Employee Applications > Specialized Applet Templates >
Applet Dashboard
SWT Filename: CCAppletDashboard.swt
This the standard dashboard applet. The dashboard applet is a lightweight form used to show customer context in call center applications. It supports three rows of up to four columns of information. Labels appear above fields. ID 211 can be used to map a button that will close the dashboard. See Figure 65 for an example of the Applet Dashboard template.
Includes Tree
Table 64 lists the mappable items for this template.
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Siebel Developer's Reference Published: 23 October 2003 |