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Applet Dashboard


SWT Filename: CCAppletDashboard.swt

This the standard dashboard applet. The dashboard applet is a lightweight form used to show customer context in call center applications. It supports three rows of up to four columns of information. Labels appear above fields. ID 211 can be used to map a button that will close the dashboard. See Figure 65 for an example of the Applet Dashboard template.

Figure 65.  Applet Dashboard
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Includes Tree

CCAppletDashboard.swt

Table 64 lists the mappable items for this template.

Table 64.  Mappable Items
ID
Description
211
Hide
1200
Label
1201
Label
1202
Label
1300
Field
1301
Field
1302
Field
1700
Label
1701
Label
1702
Label
1800
Field
1801
Field
1802
Field
2200
Label
2201
Label
2202
Label
2300
Field
2301
Field
2302
Field
2700
Label
2701
Label
2702
Label
2800
Field
2801
Field
2802
Field
2901
Button
2902
Button

 Siebel Developer's Reference 
 Published: 23 October 2003