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Siebel eBusiness Applications with Siebel UCM Applications

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Certain product components of Siebel eBusiness Applications are included with Siebel UCM Applications and provide, or add, functionality to the master files. Only the Siebel products required to run Siebel UCM Applications are included with the Siebel UCM Applications base product. The eBusiness Application products outlined below are included with Siebel UCM Applications:

Siebel Application Object Manager

Siebel Application Object Manager hosts the Business Objects layer and the Data Objects layer of the Siebel eBusiness Application Architecture. See Siebel Server Administration Guide for further information.

Siebel eBusiness Application Integration (Siebel eAI)

Siebel eAI provides components for integrating Siebel eBusiness Applications with external applications and technologies. See Overview: Siebel eBusiness Application Integration Volume I for further information.

Siebel Enterprise Integration Manager (Siebel EIM)

Siebel EIM manages the exchange of data between Siebel database tables and other back-office databases. Siebel EIM is used for bulk data imports, exports, merges, and deletes. See Siebel Enterprise Integration Manager Administration Guide for further information.

Siebel Business Process Designer

Siebel Business Process Designer is a customizable business application that allows you to design, manage, and enforce your business processes. It allows you to design complex workflow processes and automate the enforcement of business policies and procedures. See Siebel Business Process Designer Administration Guide for further details about this product.

Based on the software purchased, one or more of the following Siebel products and functionality may also be included:

Siebel Replication Manager

Siebel Replication Manager distributes full schema and data replicas in order to support subordinate Siebel deployments. See Siebel Remote and Replication Manager Administration Guide for further information.

Siebel Assignment Manager

Siebel Assignment Manager distributes and assigns entities such as opportunities or service requests to individuals, positions, or organizations based on defined assignment rules. See Siebel Assignment Manager Administration Guide for further information.

Siebel Tools

Siebel Tools is an integrated environment for configuring aspects of Siebel eBusiness Applications. See Siebel Tools Reference for further information.

Siebel Analytics

Siebel Analytics performs an analysis of customer, marketing, product, sales, and service activities based on premapped variables. See Siebel Analytics Server Administration Guide for further information.

Siebel Data Quality

Siebel Data Quality assists enterprises by standardizing their contact, account, and prospect data by data matching and data cleansing. See Siebel Data Quality Administration Guide for further information.

Siebel Audit Trail Functionality

Siebel Audit Trail functionality creates a history of the changes that have been made to various types of information in Siebel eBusiness Applications. See Applications Administration Guide for further information.

Siebel D&B Integration

D&B's information and technology solutions help businesses find profitable customers, reduce credit risk, manage receivables, and manage vendors. D&B's database of commercial information consists of over 75 million records world wide. Siebel D&B integration allows Siebel eBusiness Applications to access and use D&B data and reports. See Siebel Reports Administration Guide and Applications Administration Guide for further information.

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