Siebel Universal Customer Master Applications Reference for Industry Applications


Introduction

How This Guide Is Organized

Revision History


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About Siebel UCM Applications

Siebel UCM Applications Modules

Siebel Universal Customer Master

Siebel Advanced Customer Profile

Siebel Product Master

Siebel Marketing Master

Siebel Sales Master

Siebel Service Master

Siebel eBusiness Applications with Siebel UCM Applications


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Siebel UCM Applications Scenarios

Siebel Universal Customer Master Scenario 1

Business Client

Existing Implementation

Business Solution

Siebel UCM Applications Deployment

Siebel UCM Applications Integration

Siebel Universal Customer Master Scenario 2

Siebel UCM Applications Deployment

Siebel UCM Applications Integration


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Architecture and Framework

Framework and Interactions of Siebel UCM Applications

Functions and Services of Siebel UCM Applications

Administration of Siebel UCM Applications

Integration Services for Siebel UCM Applications

Architecture of Siebel UCM Applications

User Interface Layer

Business Objects Layer

Data Objects Layer

Siebel Connector and Integration of Siebel UCM Applications


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Siebel UCM Applications Administration

System Registration

System Privileges

System Publish and Subscribe

Key Map

Integration Objects

CIF Integration Objects

CIF Envelope Integration Objects

CIF Dispatcher Map Integration Objects

Siebel UCM Applications Integration Services


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Siebel UCM Applications Messages

About Siebel Universal Customer Master Messages

About CRMML Envelope and Header Information

Universally Unique Identifier (UUID)

Siebel Universal Customer Master Application Messages


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Additional License Restrictions

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 Siebel Universal Customer Master Applications Reference for Industry Applications
 Published: 18 April 2003