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About Siebel Universal Customer Master Messages
The application service interfaces supported with Siebel UCM Applications are:
- Manage Customer—inbound message allowing querying, inserting, updating, and deleting of Contact, Account, and Household information, including relationships.
- Manage Address—inbound message allowing querying, inserting, updating, and deleting of Addresses for Contacts, Accounts, and Households.
- Manage Profile—inbound message allowing querying, inserting, updating, and deleting of Contact, Account, and Household profile information.
- Manage Activities—inbound message allowing querying, inserting, updating, and deleting of Contact, Account, and Household activities.
- Manage Products—inbound message allowing querying, inserting, updating, and deleting of Products associated with Contacts, Accounts, and Households.
- Lookup Customer by Product—inbound message allowing querying Contacts, Accounts, and Households based on a Product Identification number.
- Lookup Relationships—inbound message allowing querying Relationships between Contacts, Accounts, and Households.
- Lookup Batch Address—inbound message allowing querying of Contacts, Accounts, and Households based on Address criteria.
- Publish Customer—outbound message used for publishing.
Table 30 lists out each of the messages from Siebel UCM Applications specifications.
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Siebel Universal Customer Master Applications Reference for Industry Applications Published: 18 April 2003 |