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Siebel Universal Customer Master Applications Reference for Industry Applications > Siebel UCM Applications Scenarios > Siebel Universal Customer Master Scenario 1 >
Business Solution
The solution is to continue to use the Siebel UCM Applications as a key component in the synchronization of customer profile information across customer-related applications, including back-office. Siebel UCM Applications provide this solution with the following benefits:
- Siebel UCM Applications can be integrated with Siebel Universal Application Network Customer Lifecycle Management processes to reduce integration costs.
- Siebel UCM Applications provide validated solutions with industry leading data quality vendors.
- Siebel UCM Applications make customer data available to systems across the enterprise.
- Siebel UCM Applications allow real-time access to data across multiple applications and platforms.
- Siebel UCM Applications reconcile and synchronize data to provide a unified view of replicated data.
- Siebel UCM Applications provide high performance, availability, and durability.
- Siebel UCM Applications are extensible to allow for new business processes and units.
- Siebel UCM Applications make sure the quality and uniformity of data are reflected across the entire organization.
- Siebel UCM Applications support the addition of newly acquired systems with the integration of customer data.
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Siebel Universal Customer Master Applications Reference for Industry Applications Published: 18 April 2003 |